Frequently Asked Questions

50 Servings/ sachets

Preparation Instructions: 

Empty the contents of the sachet into your favourite mug. Pour in 200ml of hot (not boiling) water and stir thoroughly. Perfection takes time; wait 20 seconds and stir again. For a creamier texture, gently tap your mug on the table. Now enjoy! Dissolve powder completely before placing a lid on any container such as a thermos or travel mug. Do not shake the container in order to dissolve the powder!

The 3-2-1 rule is a simple ratio referring to gravy ingredients. This includes three tablespoons of flour, two tablespoons of fat, and one ‘cup’ of liquid.

Gravy is typically made from fat, flour, liquid, and seasonings.

In Western cuisine, the most common is brown gravy.

If defining gravies by base, there are generally four categories. These include roux-based gravies, dripping reduction (‘brown’) gravies, slurry-based, and plant-based gravy.

Look for speed, capacity, drink variety, durability and easy cleaning to help keep guests happy and operations smooth. 

Yes, most have intuitive touchscreens and presets, making them easy for guests to use without staff help. 

Hotel machines are built for high volume, durability, and automation – unlike home units that are not built to handle commercial demands. 

Bean-to-cup, espresso, and drip machines are popular, with self-service bean-to-cup models leading for versatility.