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Success with NESCAFÉ® at University Hospital Southampton

Read how University Hospital Southampton is driving revenue with two commercial coffee machines in its busiest spots with NESCAFÉ®.

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The Challenge

As a leading NHS trust, University Hospital Southampton wanted an affordable, high-quality bean-to-cup coffee solution from a trusted provider that mirrors its own high standards. So, wherever staff, patients and visitors were in the hospital, they could enjoy a convenient coffee experience that made a difference to their day.

Hear from Commercial Development Manager, Matthew Hine, about how the solution is working for his staff, patients, and visitors.

The Results

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Strong daily cup sales.
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A new income stream with the revenue share model, with zero upfront costs.
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Outstanding feedback about the incredible value, quality and 24/7 convenience.

The Solution

 

NESCAFÉ® was chosen for its quality hot beverages, affordability and ease of use. Plus, thanks to the revenue share model, the hospital could benefit from an additional revenue stream based on cup sales, without any upfront costs.

By placing two machines in strategic locations around the hospital, coffee could be served to those on the go as well as those in waiting areas or on a break in a matter of seconds.

As the NESCAFÉ® brand is a well-known, trusted choice, it offers the convenient 24/7 experience they wanted to provide for the hospital staff, visitors and patients.

"It’s so important to have NESCAFÉ® in the hospital because it’s a brand people recognise and enjoy. The price point is excellent, and the solution has made life easier for those that work at and visit the hospital trust."
Matthew Hine
Commercial Development Manager, University Hospital Southampton

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