Image of Great Manchester polic station with commercial coffee machine

Providing 24/7 Coffee Moments with Greater Manchester Police

September 23, 2024

Discover how a police station is boosting its revenue by strategically placing commercial coffee machine in high-traffic areas, featuring NESCAFÉ®.

The Challenge

Greater Manchester Police were looking for a premium self-serve coffee offering for senior police, office staff and 24-hour call centre staff at their busy headquarters. Must-haves were a reasonable price and size, plus a contactless offer – so everyone could enjoy much needed coffee moments 24/7.

The Solution

They chose NESCAFÉ®’s Self-Serve revenue share machine for the headquarters’ communal break-out space because they trusted NESCAFÉ® as a leading, well-known brand. They have been impressed by the quality, outstanding service, exceptional value and overall support offered by the contract

The Results

150% sales increase on hot beverages within the force headquarters.

Exceptional feedback from police staff.

Future plans for expansion into the on-site restaurant.

Greater Manchester Police’s story is a perfect example of how NESCAFÉ® can support your workplace with its Self-Serve revenue share machines, boosting staff satisfaction and your bottom line.

"We chose NESCAFÉ®'s Self- Serve revenue share machines because everyone knows the brand and its quality, but we’ve also been really impressed with the service. Overall, it’s an unbeatable product with an unbeatable offer, and staff can’t stop coming back for more"

Lisa Flowers

Hospitality & Catering Manager, Greater Manchester Police