Insights

Welcome to the first episode of our podcast series ‘Smart Coffee Break, The Productivity Podcast’ brought to you by Nestlé Coffee Partners.

Smart Coffee is our thought-leading hot beverage model that combines our deep knowledge of the category with the real science behind how the right hot beverage solutions could inspire productive behaviours in a way that significantly contributes to a more effective workplace.

The future of the workplace has arrived, and businesses all over the world are gearing up for change. But what does this future look like, and how do hot beverages — specifically coffee — play their part?

We reveal our top tips to support operators as hospitality moves back indoors.

After weeks of navigating through the challenges posed by lockdown, the hospitality industry has begun to open its doors again and welcome back consumers with a sense of optimism and excitement.

How to Meet Customer Expectations Post COVID-19

52% of business leaders expect an increased desire to support local from consumers¹

This is why the first article in our “Localism and Community” series focuses on how businesses can understand what their customers are looking for during and post-lockdown to lead to long term advocacy. 

As the impact of COVID-19 pandemic on buying habits is coming into clearer focus, we looked at how the changing consumer needs might affect businesses like yours. Here are the most important findings in recent studies and what they can mean for you.

The COVID-19 pandemic has created new consumer habits resulting in businesses trying to understand what these are and adapt to the new reality. Here are a few predictions regarding the consumer behaviour changes to be expected and what to look out for as normality returns.

Attracting customers and generating new business in the middle of a pandemic can be challenging. But we’ve looked at some of the most effective ways you can do this, while taking into consideration the changes in habits and behaviour as a result of COVID-19.

OVID-19 Consumer, Shopper & Foodservice Insights

Brands are being bombarded with information on how to behave during the current COVID19 crisis. Trying to develop a strategy that does not ignore the seriousness of the situation but also helps brands thrive is something we can help advise our customers on.

Peter Woods, Executive Chef at Ace Hotel London in Shoreditch, was chosen to take part in July’s 2019 Chef Sessions Live event. We asked him to provide insight into a day in the life of a chef and about just a few of the fantastic things he’s achieved. 

Marcel Acostoaie, head chef at The Paper Mills in Wansford, was chosen to take part in July’s 2019 Chef Sessions Live event. We’ve interviewed him and asked him to provide insight into a day in the life of a chef and about his favourite dish to prepare.