Frequently Asked Questions

Yes, individually sealed sachets are perfect for self-serve stations, staff rooms, or communal kitchens, providing convenience and reducing the risk of contamination.

Instant coffee sachets offer portion control, reduce waste, and ensure hygiene. They’re quick and easy to serve, making them ideal for busy workplaces and hospitality venues.

Yes, we offer a wide range of instant coffee sachets in bulk, perfect for businesses of all sizes. Whether you run an office, hotel, restaurant, or hospitality venue, our bulk packs from trusted brands including NESCAFÉ and Starbucks make it easy to keep staff and guests satisfied. Explore our range or contact us to find out what is right for your business

Pack sizes vary, but most bulk options contain between 40 and 200 sachets per box, helping you cater for staff, guests, or customers efficiently.

Acquiring the NESCAFÉ® Self-Serve Solution carries no upfront capital expense or ongoing machine charges. Nestlé Professional provides the bean-to-cup machine and sustainable branded furniture unit free of charge, supporting partners through a revenue-share model and dedicated coffee-training services to help turn every cup into a new income stream.

Our bean to cup machine can make 60+ coffees a day.

They slot seamlessly into workplace breakout areas (both blue- and white-collar environments), hotel lobbies and breakfast buffets, healthcare facilities offering 24/7 service in corridors or waiting rooms, and “on-the-go” locations such as retail forecourts and convenience stores.

After installation, NESCAFÉ® Professional assigns you a dedicated account manager who coordinates all after-sales activities to keep your machines running at peak performance. You’ll benefit from a regular schedule of preventative maintenance visits, hygiene and calibration inspections, plus 24/7 remote technical support and rapid-response on-site repairs. Automated stock-monitoring alerts and replenishment of coffee beans and consumables mean you never run low or compromise service. We also deliver tailored barista training workshops for your team, ensuring every drink meets NESCAFÉ®’s quality standards. An online customer portal gives you real-time performance analytics, troubleshooting guides and direct access to our support network.

Yes. We're proud that our NESCAFÉ® solutions furniture is crafted from Nestlé recycled plastic coffee board (NRPCB), a material made entirely from Nestlé’s own waste streams. Each board contains 70 percent waste plastic sourced from our Tutbury factory and 30 percent spent coffee grounds, creating a sturdy, low-impact unit without relying on virgin plastics.
 

Every cup is brewed from Rainforest Alliance Certified™ NESCAFÉ Selezione beans that are expertly roasted to balance bitterness, acidity and fruity notes, then freshly ground on demand. At the touch of a button, you can serve coffee-shop quality drinks—from rich espressos and silky lattes to indulgent hot chocolates—delivered in under a minute.