Nestlé Vending Free Coffee Offer (FreeSip) Full Terms & Conditions

These Terms and Conditions (the “Terms and Conditions”) prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry and claim instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation in the promotion, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Promoter/’we’: Nestlé UK Ltd, Nestlé House, Haxby Road, York YO31 8TA

  1. These Terms and Conditions apply to the “NESCAFÉ VENDING MACHINES FREE COFFEE OFFER" run by Nestlé UK Ltd (hereinafter, the "Promoter"), The promotion is open to UK residents aged 18 and over, excluding (a) the employees of the Promoter and their partners or members of their families domiciled under the same roof, as well as (b) any person directly or indirectly involved in the organisation of this Promotion in any way.
  2. By participating in this Promotion, participants accept these Terms and Conditions in their entirety.
  3. The purpose of the promotion is to promote products sold under the NESCAFÉ brand(s) (hereinafter, the "Brand" / "Brands").
  4. The promotion offers one (1) free drink from a NESCAFÉ Professional Vending Machine in a participating site per unique mobile number.
  5. The promotion will open at 00:01 on 02/09/2024, and end at the discretion of Nestlé Professional. Participants will be immediately notified that the promotion has ended upon scanning the QR code on screen or on the promotional tent card. No one person/household may claim more than one free drink throughout the duration of the promotion.
  6. Eligible product(s) are as follows, subject to availability:
    • Latte
    • Cappuccino
    • Flat White
    • White Americano
    • Black Americano
    • Double Espresso
    • Mocha
    • Hot Chocolate
  7. Promotion available via participating vending machines where the offer is featured via a sticker, QR code, and/or poster.
  8. All offers are provided by the Promoter and not the retailers from which the product is purchased.
  9. This offer cannot be used in conjunction with any other.
  10. This offer may be combined with in-store price promotions.
  11. The Promotion is announced through a scannable QR code on participating vending machines with a link to the further details and full Terms and Conditions.

II. Participation

12. Participation in the promotion is (exclusively) open to UK residents aged 18 and over.

13. The following are excluded from participation: (a) the employees of the Promoter and their partners or members of their families domiciled under the same roof, as well as (b) any person directly or indirectly involved in the organisation of this promotion in any way.

14. Organised and/or collective participation in the promotion will be considered as abuse and will result in the automatic exclusion from the promotion.

15. Participation is personal and nominative; in no case may the participant participate on behalf of others.

16. The Promoter reserves the right to exclude from the promotion any participant who has provided invalid or false personal information.

17. Unfair practices such as, without limitation, scripts, software, robots or e-mail addresses, or any other process which makes it possible to automate participation without physical intervention, or, more generally, circumvention of these promotion Terms and Conditions in order to participate in an unauthorised and/or fraudulent manner, are not allowed. The Promoter reserves the right to exclude any participant who violates this provision from participation in the promotion, as well as in future promotions by the Promoter.

III. Course of the Promotion and determination of the participant

18. To participate in the promotion, the participant must, during the Promotion Period:

  • Scan the QR code on a participating NESCAFÉ vending machine.
  • Select WhatsApp to register their participation.
  • Choose their drink on the same machine.

19. Maximum one (1) entry per mobile phone number permitted.

20. Participants will receive a Whatsapp message to confirm their participation and that their drink will be dispensed.

21. The offer cannot be exchanged for cash or other goods or services and cannot be divided and can only be accepted as it is granted to the original applicant.

V. Personal Data

22. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the applications where necessary and for no other purpose, unless we have your consent, and you have opted-in to receive future marketing communications. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails for this promotion only regarding the offer. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy: https://www.nescafe.com/gb/nestle-privacy-notice. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: https://www.nescafe.com/gb/contact-us. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data/photos can only be actioned after the promotion has concluded.

VI. Responsibility

23. The Promoter is not responsible for any costs or expenses (such as internet connection, travel) incurred as part of the promotion. The full cost of participation in the promotion is borne by the participant.

24. Limitations of liability: Neither the Promoter, its agents or anyone professionally connected to the Promotion, assume any responsibility or liability for:

  • Any incorrect or inaccurate code entry, or for any faulty or failed electronic data transmissions.
  • Any unauthorised access to, or theft, destruction, or alteration of data at any point in the operation of this Promotion. Communications line failure, regardless of cause, with regards to any equipment, systems, networks, lines, satellites, servers, computers, or providers utilised in any aspect of this Promotion.
  • Inaccessibility or unavailability of the internet or the website or any combination thereof.
  • Regretfully, we cannot be held liable for system failures on the website.

25. The Promoter and/or third parties to whom it has called in the context of the promotion are not responsible for faults and/or faults on/in or relating to the Internet, the Promotion Page or any website mentioned in these regulations, cable networks (or other relevant network), software or hardware as well as for any possible incorrect entry and / or processing of personal data.

26. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prizes, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.

VII. Use of this promotion

27. Participants are not permitted to: (i) resell or use this Promotion or its contents for commercial purposes; (ii) collect and use any product listings, descriptions, or prices; (iii) download or copy information for the benefit of another merchant; (iv) use data mining, screen scraping, or similar data-gathering and extraction tools; (v) modify the paper or digital copies of any materials you have printed off or downloaded in any way, nor (vi) use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

VIII. Final provisions

28. No element of the promotion or relating to it may be reproduced, shared, or published without the express prior written authorisation of the Promoter.

29. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

30. In the event of circumstances outside the Promoter’s reasonable control and only where circumstances make this unavoidable, the Promoter and those partnered with the promotion reserve the right to cancel or amend the promotion or these Terms and Conditions at any stage but will endeavour to minimise the effect to participants in order to avoid undue disappointment.

31. The participant is required to check these promotion Terms and Conditions on a regular basis.

32. The Promoter also reserves the right not to attribute the offer in the event of abuse or fraud to these Terms and Conditions.

33. Complaints or questions concerning these regulations and the promotion, as well as requests in the context of the rights that participants may assert over their personal data, must be sent in writing to:

Consumer Services, Nestlé UK Ltd, Nestlé House, Haxby Road, York, YO91 1XY.

34. The Promotion and these Terms and Conditions will be governed by the laws of England and Wales but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

35. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

Promoter/’we’: Nestlé UK Ltd, Nestlé House, Haxby Road, York YO31 8TA