Browse our FAQs for quick answers to common questions. Use the categories below to find information on your account, orders, deliveries, machines and training, or general enquiries
Please click here and submit a query under the relevant topic.
Yes, you need to confirm your order for it to be processed.
Orders must be placed before 12pm.
No - orders cannot be placed via an app. All orders must be placed via URL on a full web page here.
Please check the status under My Orders - you could be on credit block. If your account is on a block, you will be required to pay any open/overdue invoices before your order can be released.
