Frequently Asked Questions

NESCAFÉ in Europe is 100% responsibly sourced coffee, supporting coffee farmers to improve their lands and livelihood. Responsibly sourced coffee is traceable to the group of farms where it was grown and is produced in accordance with sustainability standards that have been validated as equivalent to our Responsible Sourcing Standard.

NESCAFÉ collaborates with organizations like the Rainforest Alliance and the 4C Association to promote sustainable farming practices, protect biodiversity, and improve the livelihoods of coffee farmers.

The machine freestanding unit used in NESCAFÉ Self-Serve is made from 90% recycled materials, including used coffee grounds. Recycling used coffee grounds like this means we can divert coffee from landfill and, at the same time, reduce how much plastic is needed – 30% of plastic can be replaced by used coffee grounds.

Source: Regency Report, May 2023.

Our NESCAFÉ branded takeaway coffee cups are made from 95% paper and 5% PE lining, and can be recycled at any paper cup collection bin. Details of many cup collection providers are available via National Cup Recycling Scheme (NCRS)

Starbucks® sustainability commitment is centred around 3 main areas: responsible sourcing, environmental stewardship and community engagement. We are also improving the sustainability of our packaging.

Read more about their commitments here. 

We believe every cup of Nescafé® can make a difference. That's why sustainability is at the heart of everything we do. 

Some of our many sustainability commitments include sourcing coffee responsibly, adopting regenerative agricultural practices and improving farmer livelihoods. We're also on a journey to ensuring that as much of our NESCAFÉ® coffee packaging as possible is reusable or designed for recycling by 2025. 

You can read more about our commitments here.

At Nestlé Professional, we are committed to creating shared value for society and the environment through our products and operations. Read more here.

We are dedicated to supporting our customers on their sustainability journey and would love to speak to your business to understand how we can be part of your journey.

Following the site closure, you will be able to purchase ingredients through Stateside, other stores and online stores. 

Please see details below to contact Stateside and arrange account creation and order your ingredients.

Cotswold & Stateside Coffee Company
www.cotswoldcoffee.co.uk
Tel: 01789 491800
Online ordering:
www.sourcedcoffee.co.uk/

Alternatively, please also visit the below product pages to discover instore and online places to purchase your ingredients.

NESCAFÉ® Selezione Whole Roasted Coffee Beans Bag 1kg
NESTLÉ® Hot Chocolate Powder Bag 1kg
NESTLÉ® Skimmed Milk Powder Bag 500g

No, once the site has closed you will no longer receive communications from NESCAFÉ® Coffee to Go. However, if you wish to continue to connect with us, please sign up to the Nestlé Professional newsletter.

Following the final trading day on Sunday 10th December 2023, all reward points that have not been spent will expire. You will be notified via email and have a minimum of 30 days to use points before and complete any outstanding transactions before this time. Rewards points have no physical monetary value and cannot be sold, transferred, or otherwise dealt with except in accordance with these terms and conditions.

You can purchase NESCAFÉ&GO products by route-to-market customers or directly via Brupac’s new Coffee to Go website https://coffee2go.net.