NESCAFÉ® Coffee Machines FAQs

With its ease of use and low maintenance design, the NESCAFÉ machines for commercial use is an excellent choice for businesses looking to provide exceptional coffee with minimal operational effort. For specific operating instructions and best practices tailored to your particular NESCAFÉ model, we send one of our Coffee Trainers to site, shortly after installation, to train your team on how to clean and maintain your machine - post training, they will leave summary cleaning guides with you and show you how to access our suite of online videos, that you can easily refer to for refresher training.

No, most bean-to-cup machines have automated cleaning functions that simplify the process. Plus, if you choose NESCAFÉ’s powdered milks, they’ll be less residue, so cleaning your coffee maker will be quicker and easier.

Yes, if you want to provide high-quality coffee that’s customisable and fresh, bean-to-cup machines are an excellent investment for your business. They offer long-term savings and may improve employee satisfaction.

With NESCAFÉ® Self-Serve, there is no cost to install your machine. Our dedicated team of experts set this up for you. 

No, our NESCAFÉ® machines are not part of a franchise. NESCAFÉ® Self-Serve is our all-inclusive coffee solution. You'll receive a free bean-to-cup machine and fully sustainable branded NESCAFÉ® unit, bespoke to fit your business needs and size requirements.

With NESCAFÉ® Self-Serve, we keep track of how many cups you're serving through our machine telemetry and monitor your payments. You'll get paid the following month based on the amount of cups sold!

With NESCAFÉ® Self-Serve, you could make  £3,447 a year at no cost with a free machine and on-going ingredients. This is based on selling 35 cups a day in 52 weeks (one year). Each cup sold at £1.40.

NESCAFÉ® machines are available for rent on a 3 or 5 year contract based on your business needs. Monthly charges start from £179+ VAT. 

Our machines are only available to rent or offered for free with NESCAFÉ® Self-Serve.

With NESCAFÉ® Self-Serve, you are responsible for the maintenance and daily up-keep of your machine. If you have issues with your machine, you should reach out to our external specialist provider Mulmar for support