NESCAFÉ® Moments That Matter Promotion


Full Terms and Conditions

  1. The promotion is open to UK (England, Scotland, Wales and Northern Ireland), Channel Islands and Isle of Man residents, aged 18+ only. Excludes employees of wholesalers and distributors in the Foodservice industry and employees, and the immediate families of Nestlé UK Ltd, its agents or anyone professionally connected to the promotion.
  2. No purchase necessary. Participants may enter the promotion between 01/01/2018 and 30/04/2018 for a chance to  win a “Moments That Matter’ for their work team worth up to £1,000, plus a £250 Amazon voucher for the person whose entry wins for their team.  Maximum of one entry per person throughout the duration of the promotion. 
  3. Participants must seek permission from the business owner before entry into this Promotion. Any personal tax liability arising from winning the prize will be the responsibility of the winner. 
  4. Internet access required. Participants may enter for a chance to win made by visiting and registering their details as outlined in Clause 12 below.  Any entry that does not contained the requested information will be deemed incomplete and will not be included in the prize draw for a chance to win the stated prize.
  5. There is one prize available to be won in total consisting of a “Moments That Matter” experience for the winner’s team. The prize will be a tailored event arranged by the Promoter’s fulfilment agency in conjunction with the winner and will depend on the preferences of the winner and the size and location of their team. The value of the event will be up to a maximum value of £1,000 to cover the costs of all elements, including food, drink and entertainment.
  6. In addition to the main prize, the original entrant whose entry goes on to win, will receive a £250 Amazon voucher for their own use. 
  7. The promotion closes at 23:59 on 30/04/2018. Entries made after the closing date will not be accepted.
  8. Maximum one entry per person throughout the duration of the promotion. Anyone trying to circumvent this rule by using alternative details, or multiple identities, will be disqualified from this promotion.  Bulk entries or entries sent through trade, consumer groups, agents or third parties will not be accepted.
  9. The Promoter’s decision is final and binding on all promotional matters.
  10. There will be one winner generated by an independently audited computer program from all valid entries received by no later than midnight on 04/05/2018. The winner will be drawn at random and notified within 28 days of the closing date via the email address provided at the time of entry. In the event that the winner cannot be contacted within 14 calendar days of original notification, the Promoter reserves the right to withdraw the prize entitlement and award to a reserve winner drawn at the same time as the original.
  11. Following the successful selection, verification and notification of the prize winner, the Promoter’s fulfilment agency will liaise with the winner to organise a tailored “Moments That Matters” experience as outlined in Clause 10 above.
  12. All Participants will be required to provide information including full name, email address and business name, address and phone number that are valid and accessible throughout the promotion. In the event that the specified information is not provided or incorrect, the entry will be considered incomplete and therefore invalid.
  13. The Promoter reserves the right to verify all entries including but not limited to asking for the packs, address and identity details (which they must provide within 14 days). The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the terms and conditions; or to be acting in any manner deemed by the Promoter to be disruptive.
  14. In the event of an email address becoming inaccessible during the promotion, the Promoter is not able to retrieve and amend any existing entries to a new email address.
  15. The prize is non-transferrable, non-negotiable and non-refundable. The Promoter reserves the right to substitute any part of the prize for an item of equal or greater value due to circumstances outside of the Promoter's control. Unless otherwise agreed in writing by the Promoter, the prize will only be awarded directly to the winner. 
  16. Limitations of liability: Neither the Promoter, its agents or anyone professionally connected to the promotion, assume any responsibility or liability for: 
  • Any incorrect or inaccurate entry of information, or for any faulty or failed electronic data transmissions.
  • Any communications line failure, regardless of cause, with regards to any equipment, systems, networks, lines, satellites, servers, computers or providers utilised in any aspect of this promotion.
  • Any accessibility or unavailability of the internet or the website or any combination thereof.
  • Any failure of a third party to fulfill its contractual obligations including the organisation of the prize, although the Promoter shall try to minimize the effect of such failures.
  1. Conduct of entry: Participants of the promotion agree to be bound by these Terms and Conditions. The Promoter reserves the right at its sole discretion to disqualify any participant found to be tampering with the operation of the promotion; or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive.
  2. To the extent permitted by law, the Promoter cannot accept any responsibility for any damage, loss, or injury suffered by any Participant or their colleagues as a result of entering the promotion or taking up the prize.
  3. By taking part in the promotion, Participants acknowledge that they may be required to take part in relevant publicity without further consent or payment. Such publicity may include, without limitation, the Participant’s name and/or image (still or video), statements made by the Participants concerning the promotion and/or prizes obtained as part of the promotion. 

  4. The full name and county of residence of the winner will be available by emailing, for a minimum period of 3 months after 21/05/2018.
  5. In the event of circumstances outside the Promoter's reasonable control, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions at any stage, but will always endeavor to minimise the effect to Participants in order to avoid undue disappointment.
  6. Any question concerning the legal interpretation of the rules will be based on English law and the Courts of England and Wales will have exclusive jurisdiction.
  7. Participants’ details will be managed by the Promoter and/or it’s agency for the sole purposes of administering the promotion and organising prizes except where a participant has opted-in to be added to a database for future contact with marketing and product news and events. All personal data processed by the Promoter will be processed in accordance with the Data Protection Act and the Promoter’s privacy policy will apply. This can be viewed at

Promoter: Nestlé Professional, Nestlé UK Ltd, 1 City Place, Gatwick RH6 0PA