Health and Wellbeing in Hospitality

Friday, June 11, 2021

Spotlight on: Employees, health and wellbeing

The 2021 Footprint Sustainability Index in association with Nestlé Professional identifies six top trends and opportunities to help foodservice leaders develop strategy, benchmark good practice and identify issues. This week, the focus is on employees’, health and wellbeing

Employee health & wellbeing focus Nestle Professional & Footprint Media front page of insight brochure

The way we work has changed dramatically over the past year and companies have been forced to consider a more flexible approach, as their employees juggle work and home life. 

Some 97% of foodservice industry leaders surveyed for the report said Covid-19 had a negative impact on staff mental health and businesses have stepped up with actions and initiatives to support staff. All respondents for the Sustainability Index were determined that these practices would continue going forwards. 

“It’s the responsibility of the employer to offer flexibility,” says Katya Simmons, MD, Nestlé Professional UK and Ireland. “It’s important for employer and employee to be clear about what they want, working together to meet both their needs. Ultimately this will help to build a healthier, happier and more productive workforce.”

The world of foodservice and hospitality is a very social one and key to staff wellbeing has been engagement as well as health and safety. Measures to help both staff and the wider community have formed part of a broad approach to employee health and wellbeing. 

To become a force for good, there must also be a desire to build purpose into a company; to make it a genuinely responsible business. As part of our support for businesses reopening during the pandemic, the company donated £2m worth of their products. The donation was part of the Always Open for You campaign, which has supported customers and communities throughout the Covid-19 crisis.

Going forward, businesses will need to invest in new ways of training as flexible working becomes the norm. At the same time, ensuring the health & safety of employees is paramount as foodservice adjusts to the new reality and workers look to their employers for leadership

Meanwhile, as part of a wider remit and inspired by a renewed sense of local community, businesses will be encouraged to continue to support community projects.  

Discover more of the 2021 Footprint Sustainability Index in association with Nestlé Professional below



Highlighting Our Actions

Our far-reaching diversity and inclusion policy ensures respect is at the heart of our culture. There are so many different people who buy, eat and drink our products so it’s critical to us that we understand and represent everyone within our own business and the industry too. From gender balance and supporting working parents to training over 200 people in the UK&I to become qualified Mental Health First Aiders, our diversity and inclusion policy is a key focus for the business.

In addition to Nestle Professional's donation of £2m worth or our products to support foodservice reopening, Nestlé UK & Ireland also stepped up its support for those at risk of hunger during the year, with long standing partners Fareshare and social enterprise Community Shop to provide access to food for families in need.

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