NESCAFÉ® Workplace Travel Voucher Promotion Terms & Conditions

Friday, September 20, 2019

Full Terms and Conditions

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry/claim instructions are deemed to form part of the Terms and Conditions and by participating all entrants will be deemed to have accepted and be bound by the Terms and Conditions. Please retain a copy for your information.

The Promoter takes data protection seriously. By entering this promotion, you confirm that you have read the Privacy Policy, and agree to these Terms and Conditions for the promotion. By submitting any information required as part of their entry into the Promotion, entrants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and Data Protection Act 2018.


  1. This Promotion is only open to employees who are responsible for ordering coffee for their respective workplaces. Entrants must be residents of the United Kingdom (England, Scotland, Wales and Northern Ireland), and aged 18 or over, excluding employees and their immediate families of Nestlé UK Ltd, its agents, affiliates or anyone else professionally associated with the administration of the promotion. 
  2. No purchase necessary; however, internet access is required. Entrants must have access to an active work email address. Entry is only valid through
  3. Valid to UK workplaces with a minimum of 2 employees. Participants must secure their employers permission to take part. Any personal/business tax liability arising from taking part in this promotion and the issuing of prize pre-paid travel card vouchers will be the responsibility of the participant/business.  

Promotion Period: 

  1. The promotion is open for entries between 00.01 on 01.10.19 and midnight on 31.10.19. There will be one draw following the end of the promotional period, with a chance for one person to win a prize of 10 x £200 pre-paid travel card vouchers to distribute within the company.
  2. All valid entries received during the promotional period as detailed above will be entered into the prize draw. Entries made after the final closing time and date will not be accepted.

How To Enter: 

  1. To enter this promotion, entrants must visit and fill in their details on the official form provided. During this process, entrants will be required to provide details including their full name, their work email address, phone number, job function and business name and postcode. All eligible individuals that complete the form during the Promotion Period will be entered into the prize draw.
  2. Maximum of one (1) entry per person during the Promotion Period.

The Prizes: 

  1. There is one prize. The prize will consist of 10 x £200 pre-paid travel card vouchers for them to distribute within the company. 
  2. The winner can issue/distribute these pre-paid travel card vouchers to an individual, team or cause within the workplace as deemed fit and agreed by the winner’s company to enhance a good deed, motivational opportunity or organise a “company break”. Thus the prize will be to share the travel card vouchers amongst their workplace team/employees.
  3. Travel Card details: 

a) The pre-loaded Travel Cards are valid as per the expiry date as stated on the card (18 months from date of issue).

b) Winners are advised to use their Travel Card within the life of the card. Unused cards will become void after the expiry date. In such an event, no cash or other alternative will be available in lieu of the card. 

c) These travel gift cards and e-gift cards should be treated as cash; they are not cheque guarantee, credit or charge cards. The card brand will not accept liability for lost, stolen or damaged cards or e-gift cards.

d) The travel gift cards and e-gift cards can be used as a form of payment using the methods shown on the gift card or e-gift card for new travel bookings sold by the card brand only and cannot be used in conjunction with any other travel provider, travel voucher or promotion.

e) Gift cards and e-gift cards can be used as a form of payment using the methods shown on the gift card or e-gift card for new travel bookings sold by card brand only and cannot be used in conjunction with any other travel provider, travel voucher or promotion.

f) Flight only, Cruise, Eurotunnel or Ferry products cannot be booked when using a Gift Card and e-gift card as a form of payment. Further travel product limitations may apply, details of such additional limitations are printed on the gift card or provided when the e-gift card is purchased through a card distributor or reseller.

g) Gift cards and e-gift cards may be used to make new bookings for travel products of a higher price than the amount on the card, on payment of the difference.

h) Cards can only be redeemed on new bookings and cannot be exchanged for cash or used to pay any other products, outstanding balances on an existing booking or to buy another gift card or e-gift card.

i) If a booking with a gift card or e-gift card is subsequently changed or cancelled, any money owing will be refunded back to the original form of payment(s) used to make the booking.

j) If you do not spend the entire balance on the gift card / e-gift card, the remaining balance will be updated after each transaction.

  1. Further Prize Terms and Conditions:

a) The Promoter will not be held liable and will not supervise or administer the winners’ use of the prize, including any unauthorized, non-professional or personal use by winners of the prize that is not intended for consumption by their respective offices. The Promoter does, however, expect that the use of the vouchers intended for the company will be used in a professional manner. The Promoter recommends that this is policed or monitored by any senior management team.

b) The Promoter will not provide any form of compensation or replacement vouchers in the event of the above.

c) Winners are responsible for any and all costs or expenses not expressly stated in these Terms and Conditions as being included as part of the prize. 

d) Any costs incurred by the winner as a result of non-compliance with the Card Issuers Terms and Conditions will be the responsibility of the winner. The Promoter shall assume no responsibility or liability for any costs incurred as a result of non-compliance.

Winner Selection:

  1. One (1) winner will be randomly selected via an independently supervised draw from all the valid entrants received during the Promotion Period, on the following working day after the closing date. A total of one (1) winner will be selected throughout the entire Promotion. 

Winner Notification and Prize fulfilment:

  1. The winner will be contacted by the email address used to enter the promotion within seven (7) working days of Winner Selection, and will be required to respond to confirm eligibility and acceptance of the Prize within 14 days of initial contact. Winners will be required to confirm details including their name, business email, company name and company address information. 
  2. The Promoter will make reasonable efforts to contact the winner, however, if a winner cannot be contacted after 14 days of original notification, or if a selected winner is ineligible, otherwise in breach of these Terms and Conditions, or unable to take up their prize for any other reason, they shall be disqualified and will lose their entitlement to the prize. In such circumstances, the Promoter reserves the right to select a reserve entrant selected next in line at the time of the initial prize allocation. In the event of a need to contact a reserve, this will be one reserve only, after which the prize will be forfeited and declared null and void.
  3. On completion of the validation process, the prize will be sent by special delivery post or courier, via a tracked and signed for service, within 28 days of confirmation of the winner’s address.
    Once the Travel Cards have been sent to the winner; they will be contacted by the Promoter to confirm that the vouchers have been received. Details will also be discussed regarding the activation of all of the other Travel Cards. Winners must follow the below steps to use or advise of use of their Travel Card:
  • Visit to search for flights and hotels, hotel only, car hire, airport parking, transfers and attractions. Note that the vouchers cannot be spent on ‘flight only’.
  • Once you’ve selected chosen dates and what you’d like to put your voucher towards, follow the steps on the site and enter the travel card details at the payment stage. Alternatively, you can call the UK based call centre to use your card (0161 440 6620).
  1. Neither the Promoter nor its agents accept any responsibility for failed delivery due to provision of incorrect contact details by the winners. It is the responsibility of winners to provide their correct, up to date details at the time of acceptance in order for the prize to be processed. Failure to provide a valid postal address may result in the prize being forfeited and the prize entitlement withdraw, any prize that is returned undelivered will be assumed unwanted and shall be forfeited.


  1. All participants will be required to provide information including full name, their work email address, phone number, job function and business name and postcode, that are valid and accessible throughout the promotion. In the event that the specified information is not provided or incorrect, the entry will be considered incomplete and therefore invalid.
  2. Entries made from additional email accounts will not be accepted. If it becomes apparent that an entrant (person) is using an alternate or alias email account(s) in addition to their own as a means to circumvent this condition that person’s entries will be subsequently disqualified and any prize awarded, or in the process of being awarded, will be void.
  3. The Promoter reserves the right to verify all entries and to refuse to award or withdraw prize entitlement and/or refuse further participation in the promotion and disqualify any participant found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive.
  4. The Prize is not transferable, non-negotiable, non-refundable or exchangeable outside of the initial sharing of the 10 travel cards within the company of the win. The Promoter reserves the right to substitute the prize for an item of equal or greater value due to circumstances outside of the Promoter’s control. Unless otherwise agreed in writing by the Promoter, the prize will only be awarded directly to the winner.
  5. If for any reason any aspect of this Promotion is not capable of running as planned, including where there is infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, dishonesty, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right to disqualify any individual who tampers with the entry process or does not comply with these Terms & Conditions and may cancel, terminate, modify or suspend the Promotion or invalidate any affected entries.
  6. The Promoter and any associated agencies and companies will not be liable for any loss (including indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion or accepting or using a Prize, except for any liability which cannot be excluded by law. Nothing will exclude our liability for death or personal injury as a result of our negligence.
  7. Limitations of liability: Neither the Promoter, its agents or anyone professionally connected to the promotion, assume any responsibility or liability for:
  • Any incorrect or inaccurate entry of information, or for any faulty or failed electronic data transmissions;
  • Any communications line failure, regardless of cause, with regards to any equipment, systems, networks, lines, satellites, servers, computers or providers utilised in any aspect of this promotion;
  • Inaccessibility or unavailability of the internet or the website or any combination thereof;
  1. Any entry must be made directly by the person entering the Promotion. Bulk entries from trade, consumer groups or third parties will not be accepted. Incomplete or illegible entries and entries which do not satisfy the requirements of these Terms & Conditions in full will be disqualified and will not be counted.
  2. If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions the Promoter will not be liable for any failure to perform or delay in performing its obligations.
  3. Winners List: Subject to the Promoter’s Privacy Policy, the business names and counties of the verified winner will be available upon request by sending an email to with the subject line ‘WINNERS LIST: NESCAFÉ BETTER BREAKS OCTOBER Promotion’ for a period of 3 months following the end of the promotion.  In addition, by taking part in the promotion, winners agree that the Promoter may contact them to ask whether they want to participate in publicity relating to the promotion. If any winner objects to their information being published, then they can contact the Promoter by emailing
  4. If any provisions of these Terms & Conditions are judged to be invalid, illegal or otherwise unenforceable, then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect. 
  5. In the event of circumstances outside the Promoter's reasonable control, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions at any stage, but will always endeavour to minimise the effect to Participants in order to avoid undue disappointment.
  6. The promotion and these Terms & Conditions are governed by English law and their interpretation and application shall be subject to the exclusive jurisdiction of the courts of England and Wales.
  7. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent and you have opted-in to receive future marketing communications or prize PR. As part of this promotion, if participants have not opted-in into our general marketing email, they will still receive emails for this promotion only to let them know if they have won. Their personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Click here for the Promoter’s Privacy Policy
  8. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. Participants’ details will be managed by the Promoter and/or it’s agency for the sole purpose of administrating the promotion and organising prizes except where a participant has opted-in to be added to a database for future contact with marketing and product news and events.   All personal data processed by the Promoter will be processed in accordance with the Data Protection Action and the Promoter’s privacy policy will apply. This can be viewed at   

Promoter: Nestlé Professional, Nestlé UK Ltd, 1 City Place, Gatwick, RH6 0PA.