What do I do if I have a complaint about one of your products?

Please keep the product, including best before date and lot codes and contact us on 0800 745 845. Alternatively you can write to us at Nestlé Professional Customer Services, Nestlé UK Ltd, Haxby Road, York, YO91 1XY.

We’re here to help you and your business. Whether you’re looking for creative food and drink solutions or need specific information on our range of products or services, just ask and we’d be happy to help. You can get in touch with us in a number of different ways.

Call Us

UK: 0800 745 845
ROI: 00800 6378 5385

Write to us

Nestlé Professional UK & Ireland
1 City Place, Gatwick
West Sussex, RH6 0PA

Press and Media

Get in touch

Fill out our simple online form and
we’ll get in touch to discuss what
you need.

Find an expert

Find a person who understands
your industry and can help your
business.

For anything else

For general questions and feedback, sample requests, finding distributors, machine servicing queries, and more.

All trademarks and other intellectual property appearing on this site are owned by Société de Produits Nestlé S.A. Vevey, Switzerland. Nestle Professional, a division of Nestlé UK Ltd. Registered in the United Kingdom No. 51491 at 1 City Place, Gatwick, RH6 0PA.